Prime Restoration collaborates with all insurance providers to guide you through the claims process and handle the required documentation, ensuring a faster and smoother experience.

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At Prime X Restoration, we understand that water damage to your property can be overwhelming. Our experienced team is here to support you from the very beginning, guiding you step-by-step through the restoration and insurance claim process. We handle it all — from free inspections and detailed photo documentation to accurate estimates and direct communication with your insurance provider — so you don’t have to.

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Most insurance policies cover sudden and accidental water damage, such as burst pipes or appliance leaks. However, issues like long-term leaks or water entering from outside may not be covered. That’s why having a team of experts by your side is crucial to help you understand exactly what your policy includes.

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Working with professionals not only speeds up the claims process but also shows your insurer that you acted responsibly to minimize further damage. This is key to preserving evidence, preventing issues like mold, and improving your chances of a successful claim — without unnecessary delays or complications.

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Unfortunately, some insurance companies may deny, delay, or underpay your claim. At Prime X, we know how to navigate those situations. We provide clear and accurate documentation, represent your interests, and guide you through common challenges like denied coverage for temporary housing, low settlement offers, or bad-faith practices by insurers.

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We also help you understand the different types of insurance coverage available — from standard homeowners policies to specialized plans like flood insurance, windstorm, or water damage coverage.

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Not sure if you should file a claim?
Call us today. We offer a free damage inspection to help you make the best decision with confidence.